Ok… on another level of awesome here.
I was rear ended and had some pretty ugly damage done to the back of my car. Akin was AAA’s choice when I made the claim, so i ended up bringing the car there same day. From the very start of me talking to them on the phone, to them assessing the damage, and getting a quick turnaround- the entire experience was AWESOME.
I worked with Chanel, who was super easy to talk to and kept me apprised as to the status of my car. I dropped the car off on Monday and mentioned I would be out of town on Friday- so they got the car done before my trip on Thursday! NOT ONLY THAT- they noticed some key scratches in my car and asked me if i wanted those fixed, AND provided me with a rebate after I paid for those (at an amazing price too). I received a courtesy lyft to the rental place a few blocks away- the entire process was SEAMLESS.
The results are the real reason i took the time to write this though. They vacuumed my car (the inside was gnarly), washed the outside, and it smelled amazing. It was literally like a brand new car. I am so, so, SO pleased with Akin and I will use them every time. Thank you so much Chanel and co. You guys are awesome.